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O novo diretor do Procon, Todi Moreno, decidiu que o ranking anual das piores empresas, de acordo com o número de reclamações dos clientes, passará a ser divulgado quinzenalmente. A decisão vazou para alguns planos de saúde, que encaminharam reclamação ao governador Agnelo Queiroz. Mas a ordem do chefe foi para que o Procon aperte o cerco. Todi Moreno já definiu seus principais alvos: os segmentos de telefonia, bancos e planos de saúde.
